Dog Training Collar Waterproof Electric Pet Remote Control Rechargeabl

Return & Refund Policies

📜 Return & Refund Policy

Thank you for shopping with GENZ Online! We value your satisfaction and strive to provide the best experience. Please read our return & refund policy carefully.

✅ 30-Day Money Back Guarantee

We offer a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days after receiving your item.

📦 Return Conditions:

🚫 Non-returnable Items:

🔄 Return Process:

To start a return, contact us at support@genzonline.shop with your order number and reason for return. If your return is accepted, we’ll send you the return instructions and shipping address.

💰 Refunds:

Once we receive and inspect your return, we’ll notify you if the refund is approved. Refunds will be processed back to your original payment method within 5-7 business days.

❗ Late or Missing Refunds:

If you haven’t received a refund yet:

If you’ve done all of this and still have not received your refund, please contact us at support@genzonline.shop.

Product information:

Color: yellow, blue, purple, black, orange
Material: ABS+nylon webbing
Other features of the product:
1. The product can be recharged repeatedly
2. The product uses large-capacity lithium batteries, up to 60 days of long standby
3. The dog belt has a large diameter of 35CM and a small diameter of up to 6CM, suitable for all dogs
4. This product is waterproof